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Academic Qualifications
1986-1991 - Degree in Organisation and Business Management from the University of the Azores.
Professional Experience
2001-2014 - Director of São Miguel Slaughterhouse.
1991-1992 - She worked at the company Eletricidade dos Açores - EP in the Central Department of Finance (Community funds and economic and financial statement analysis).
1992-1993 - She worked in the Office of Internal Audits (supervision of the commercial, financial, personnel and administrative departments) at the same company.
1993 (October to March) - Traineeship at the Commission of European Communities - XVII Directorate-General for Energy (analysis and forecasting, energy and environment). Duties: macroeconomic analysis of demand, supply (imports/exports) and energy prices.
1993-1998 - She was responsible for the Commercial Services of the Exploration Centre on São Miguel at EDA, SA.
1994 (September and October) - She taught a 75-hour training course on SEGEC - Business Management Corporate System in the following areas: meter reading; portable meter reading devices; customer service; billing and service orders. The course was taught on September 26-30 and October 3-7.
1997 (October) - She taught a training course on Customer Service in the areas of BT tariffs; hiring; billing; reading; payment; service orders and management control on October 29-31. The course had a duration of 18 hours and 30 minutes.
1998 (January) - She taught a training course on Customer Service in the areas of BT tariffs; hiring; billing; reading; payment; service orders and management control from January 26 to February 7. The course had a duration of 18 hours and 30 minutes.
1999-2001 - She held the position of Coordinator of Product Management of the Supply Services at the company EDA-Eletricidade dos Açores, S.A.
2001 (January) - She taught a 60-hour training course on Supply - Purchasing (SAP) in the area of logistics and management of materials, invoice verification, material master and vendor master. It took place on January 22-25 and January 29/February 1.
Training by IAMA (Institute for Food and Agricultural Markets) - São Miguel Slaughterhouse
• Training course on Food Hygiene and Safety for the Meat Sector, promoted by the Chamber of Commerce and Industry of Ponta Delgada on November 2, 3, 9 and 10, 2008; course length: 15 hours. • Training course on Sanitary Inspection of Slaughter Animals, promoted by the Directorate General of Veterinary on October 8 and 9, 2009.
• SIADAPRA - Evaluating, Motivating and Improving. The course was organised by the Laboratório da Formação, Formação em Gestão, SA. on February 18, 2009; course length: 4 hours.
• SIADAPRA - Evaluating, Motivating and Improving. The course was promoted by the Laboratório da Formação, Formação em Gestão, SA. on February 9-11, 2009; course length: 20 hours.
• SIADAPRA - Monitors, promoted by the Regional Public Administration Training Centre on February 3-5, 2009; course length: 18 hours.
• Training course "The QUAR AND THE STRATEGIC MANAGEMENT OF ORGANISATIONS," promoted by the Regional Public Administration Training Centre on September 12, 2008; course length: 7 hours.
• Seminar "THE NEW CAREER SCHEME - CONTRACTUAL TIES AND REMUNERATION," promoted by the Regional Public Administration Training Centre on June 5 and 6, 2008; course length: 74 hours.
• Seminar - National Institute of Administration - THE NEW SIADAP - PERFORMANCE ASSESSMENT AND MANAGEMENT. It was held in Lisbon on February 25 and 26 and had a duration of 16 hours.
• Training course on "The implementation of CAF in the Regional Public Administration Services," promoted by the Regional Directorate for Organisation and Public Administration on March 28 and 29, 2007; course length: 12 hours.
• Seminar - Directorate General of Veterinary - NEW RULES. It was held at the Venda Nova Training Centre in Lisbon on November 6 and 7, 2006 and had a duration of 12 hours.
• Seminar - Public Administration - NEW DIRECTIONS, NEW CHALLENGES. The seminar was held at the Regional Public Administration Training Centre on October 3 and 4, 2006 and had a duration of 12 hours.
• Seminar on Senior Management in Public Administration, promoted by the Regional Public Administration Training Centre in collaboration with the Institute of Social and Political Sciences on May 8 and 12, 2006; it had a duration of 30 hours.
• Training course on animal by-products at the Directorate General of Veterinary on February 22-26, 2006.
• Training course on Vocational Training - Food Hygiene and Safety, promoted by the Chamber of Commerce and Industry of Ponta Delgada from April to December 2004; course length: 96 hours of classroom training and 184 hours of consulting.
• Seminar on CAF - Common Assessment Framework in EU Public Administrations, organised by the Autonomous Region of the Azores. It was held at the Luís de Camões Auditorium in Ponta Delgada on January 12, 2004.
• 3rd International Seminar on Food Safety, organised by the magazine "O Médico Veterinário" and the Faculty of Veterinary Medicine of the University of Lisbon. The seminar took place in Lisbon on January 17, 18 and 19, 2003.
• Theoretical and Practical course for Self-monitoring in the Catering Sector, organised by the Faculty of Veterinary Medicine of the University in Lisbon on January 19, 2003.
Training by the company Eletricidade dos Açores - EDA
• Intensive Seminar on "Effective Purchasing Management," coordinated by IIR-Training - Institute for International Research, Lisbon. It took place in Lisbon on March 12-13, 2001 and had a duration of 16 hours.
• Training course on "SAP-R/3" - Integrated Software taught by CASE/EDINFOR in the MM module - Purchasing and Management of Materials and the SD module - Sales and Distribution on August 1-8 and August 16-24, 2000, respectively; course length: 97 hours and 30 minutes.
• Training course on "Stock Management and Control," coordinated by SGCE – Sociedade Geral de Consultoria Empresarial, Lda. It was held in Lisbon in March 2000 and had a duration of 21 hours.
• Training course on "SIGEM/Rapier - Production II - Managers," promoted by the company Eletricidade dos Açores, SA on June 1-2, 1999; course length: 15 hours.
• Training course on "How to Provide a Service of Excellence: Maximising the Satisfaction of Collaborators and Clients," coordinated by the Portuguese Catholic University. It was held from January 19 to February 6, 1998.
• Pedagogical training course for trainers at the company Eletricidade dos Açores, SA. from October 26 to December 11, 1998. The course was taught by a team of experts with training certification by the Ministry of Qualification and Employment and had a duration of 98 hours.
• Advanced Management Programme for Executives, Interempresas, coordinated by the Catholic University of Lisbon. It took place from March 6 to July 5, 1995.
• Course on Microsoft Word promoted by VBData on March 20-24, 1995.
• Workshop on "Organisation, Transport and Distribution of Electric Powder," coordinated by INOVA, on November 22 and 23, 1994.
• Training course for trainers on SEGEC - Business Management Corporate System, coordinated by the Central Commercial Department of EDP. The course was held in Lisbon on June 7-24, 1994 and covered the following areas: meter reading; portable meter reading devices; customer service; billing and service orders
• Training course on Effective Communication for Managers, promoted by Cegoc on May 25-26, 1994 - 1st module.
• Training course for Managers promoted by Datinvest on June 1-9, 1993. It comprised the following contents: troubleshooting, organisation of work, management by objectives, nature and process of leadership, communication, motivation and operation.
Hobbies
Ridding, travelling, music and cinema.