RIAC – Agency for the Modernisation and Quality of Citizen Service, I.P.






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Carlos Miguel Fernandes Mateus President of RIAC
Biographical Note
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Born on: April 18, 1973

ACADEMIC QUALIFICATIONS:

- Degree in Business Organisation and Management from the University of the Azores (1991-1996);

- Postgraduation in Public Management from the University of the Azores (2000/2001).

PROFESSIONAL EXPERIENCE:

Since 2018 - Quality Manager at the Regional Directorate for Organisation and Public Administration;

Between 2017 and 2018 - Senior Technician at the Studies and Financial Administration Department of the Regional Directorate for Organisation and Public Administration;

Between 2015 and 2017 - Head of the Planning and Financial Management Department of the Regional Directorate for Education (Regional Secretariat for Education and Culture);

Between 2011 and 2015 - Senior Technician at the Studies and Financial Administration Department of the Regional Directorate for Organisation and Public Administration;

Between 2008 and 2010 - Senior Technician at the Structures and Modernisation Department of the Regional Directorate for Organisation and Public Administration;

In 2008 - Deputy Director of Services at the Regional Directorate for Solidarity and Social Security (Regional Secretariat for Social Affairs);

Between 2007 and 2008 - Coordinator of the Technologies Sector of Angra do Heroísmo City Council;

Between 2005 and 2006 - Project leader for the implementation of the Integrated Citizen Support Network (RIAC);

Between 2001 and 2004 - Assistant project leader for the implementation of the Integrated Citizen Support Network (RIAC);

Between 2000 and 2001 - Assistant Project Manager for the implementation of the "Citizen Office" project in the Autonomous Region of the Azores;

Between 1998 and 2002 - Project Leader for the implementation of the Interdepartmental Citizen Information System - INFOCID in the Autonomous Region of the Azores;

Between 1996 and 1998 - Senior technician at the Structures and Modernisation Department of the Regional Directorate for Organisation and Public Administration;      

In 1996 - Senior technician at the Chamber of Commerce and Industry of Ponta Delgada in the area of investment project analysis under the Incentive System of the Autonomous Region of the Azores - SIRALA Subsystem;                                                      

Between 1995 and 1996 - Traineeship at the company INSCO - Insular de Hipermercados, SA (MODELO supermarket chain - Ponta Delgada) in the Financial/Administrative area.

Appointment (order)